Privacy Policy

1. Product Sourcing & Authenticity

We source medications and medical devices exclusively from licensed manufacturers with valid GMP (Good Manufacturing Practice) certification.

All products are verified against manufacturer labels, lot numbers, and expiration dates prior to distribution.

We maintain warehouse facilities equipped with temperature monitoring systems, backup power, and secure access.

Cold‑chain products (e.g. vaccines, injectables) are stored at controlled temperatures and transported using insulated packaging.

Orders can be placed via phone, email, or our online portal.

We commit to 99% on‑time delivery by coordinating with licensed logistics partners.

Any product issues (damage, expired, or recalled) must be reported within 7 days of receipt.

Returns or recalls are managed promptly under traceability protocols. Replacement or refund will be processed within 14 days.

We comply with all national laws, regulations, and Good Distribution Practices.

Our business is built on ethical conduct: no bribery, no unethical promotion, and full transparency in pricing and contracts.